Hello I've a TomTom One XL (64mb RAM, 1GB internal) that seems bricked. I can not start it normally only to Black info screen. Any help?

I does not turn on, only long press the button and black info screen.

Attached Black info screen:

What happens if you connect it with a computer? Do you a drive with content?
If so quickformat it fat32, restart it and let TT Home install install software till it's done and see if it starts now.

Razorblatter wrote:What happens if you connect it with a computer? Do you a drive with content?
If so quickformat it fat32, restart it and let TT Home install install software till it's done and see if it starts now.

Already done (yes I can see it as a flash drive). Same thing it does not turns on normally. I've to long press and go to black screen in order to have it on. If I just push the on button nothing happens, I'm forced to long press it and this way I go to Black screen.

But you did see content on the device? That would suggest the flash memory is still okay.

Yes I saw all the regular stuff

Can you operate it on TTH?

Razorblatter wrote:Can you operate it on TTH?

Yes, I've updated it and when it ask me to restart I unplug it and it shuts down. If I press the on button it does not happen anything. I must long press it in order to have any response and it goes to the black screen.

Yes, but that was not my question.

Razorblatter wrote:Yes, but that was not my question.

I don't understand, I can copy my laptop files like voices and all the stuff...

Sounds like the navcore might be corrupt.

As a last resort, when at the diagnostic screen try tapping the power button 3 times in quick succession, then plug it into the PC and run TomTom Home software.

Hopefully, it'll download and install the correct application (navcore) for the device and start up again...then you've just got to sort the map side of things out

fredderf wrote:Sounds like the navcore might be corrupt.

As a last resort, when at the diagnostic screen try tapping the power button 3 times in quick succession, then plug it into the PC and run TomTom Home software.

Hopefully, it'll download and install the correct application (navcore) for the device and start up again...then you've just got to sort the map side of things out

Already tried, it just turn off and nothing happens.

My question was if, within TTH, the device could be operated. See the menu in TTH. He has already reported that the navcore was reinstalled.

Razorblatter wrote:My question was if, within TTH, the device could be operated. See the menu in TTH. He has already reported that the navcore was reinstalled.

I'm copying again the map in order to try the demo navigation from TTH.

No I can't navigate in tth

I don't see any reference to you doing a full [30 sec.] reset.