I bought a navigation modèque with the vince 6 operating system. and installed the igo primo next generation on it, everything works as it should, it even found satellites, but I have a problem with the map license, on another device they work perfectly, but on this one it says inactive content. can someone help me solve the problem. thanks

in the navigation when I go to settings then about the program then licenses, there is no license added and when I connect to the computer and enter the folder the license is there