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Error with Primo. will not start....

Sun Apr 01, 2018 5:17 pm

<hil, <<i am not able to start my Igo Primo, after the initial screen it just stop and restart the device.
<i updated some maps a usual. but this time this happens
i checked the crash file and there there it is saying:

------------------ Crash Log Begin -------------------


Current System time: "2003-01-01 04:00:30"
Build version: 9.6.13.267029
Build configuration: Product--ARCHFAM
OS version: 5.0

Uptime: 0 h 0 m 2 sec 0 msec

Memory Stats:

FreeMemory: 127 MB, 800 KB, 0 B
TotalUseableMemory: 129 MB, 0 KB, 0 B
MaxMemory: 129 MB, 0 KB, 0 B
ReservedMemory: 1 MB, 0 KB, 0 B
ActualCacheSize: 0 MB, 0 KB, 0 B
GarbageSize: 0 MB, 0 KB, 0 B


Exception: 0xc000001d
At address: 0x0090e024
0x0090e024 (A)


WinCE CallStack snapshot (function names unknown - map file \SDMMC\Primo\primo.map not found):

0x108ccd14 (A)
0x108cc2ec (A)
0x108cc49c (A)
0x108cc584 (A)
0x1028c638 (A)
0x03faca28 (A)
0x03fb4538 (A)
0x8000af8c (A)
0x80034d70 (A)
0x8000edb0 (A)
0x8000aea4 (A)


Global status:

bInFocus: 0
bMouseDown: 0
bInLogic: 0
bInRender: 0
CurrentState[128]:
GPS Pos: (0.000000,0.000000)
Camera: pos:(0.000000,0.000000) rot:0 persp:0 zoom:0.000000 eng=0)


------------------- Crash Log End --------------------

could anybody help please?
thanks

Re: Error with Primo. will not start....

Mon Apr 02, 2018 1:30 pm

cheraa wrote:<hil, <<i am not able to start my Igo Primo, after the initial screen it just stop and restart the device.
<i updated some maps a usual. but this time this happens
i checked the crash file and there there it is saying:

------------------ Crash Log Begin -------------------


Current System time: "2003-01-01 04:00:30"
Build version: 9.6.13.267029
Build configuration: Product--ARCHFAM
OS version: 5.0

Uptime: 0 h 0 m 2 sec 0 msec

Memory Stats:

FreeMemory: 127 MB, 800 KB, 0 B
TotalUseableMemory: 129 MB, 0 KB, 0 B
MaxMemory: 129 MB, 0 KB, 0 B
ReservedMemory: 1 MB, 0 KB, 0 B
ActualCacheSize: 0 MB, 0 KB, 0 B
GarbageSize: 0 MB, 0 KB, 0 B


Exception: 0xc000001d
At address: 0x0090e024
0x0090e024 (A)


WinCE CallStack snapshot (function names unknown - map file \SDMMC\Primo\primo.map not found):

0x108ccd14 (A)
0x108cc2ec (A)
0x108cc49c (A)
0x108cc584 (A)
0x1028c638 (A)
0x03faca28 (A)
0x03fb4538 (A)
0x8000af8c (A)
0x80034d70 (A)
0x8000edb0 (A)
0x8000aea4 (A)


Global status:

bInFocus: 0
bMouseDown: 0
bInLogic: 0
bInRender: 0
CurrentState[128]:
GPS Pos: (0.000000,0.000000)
Camera: pos:(0.000000,0.000000) rot:0 persp:0 zoom:0.000000 eng=0)


------------------- Crash Log End --------------------

could anybody help please?
thanks


1. Delete the save folder and try again. OR
2. Try deleting the ENTIRE igo from ALL locations on your device and then reinstall igo.
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