Sun Apr 01, 2018 5:17 pm
		
			
			<hil, <<i am not able to start my Igo Primo, after the initial screen it just stop and restart the device.
<i updated some maps a usual. but this time this happens
i checked the crash file and there there it is saying: 
------------------ Crash Log Begin -------------------
Current System time: "2003-01-01 04:00:30"
Build version: 9.6.13.267029
Build configuration: Product--ARCHFAM
OS version: 5.0
	Uptime: 0 h 0 m 2 sec 0 msec
Memory Stats:
	FreeMemory: 127 MB, 800 KB, 0 B
	TotalUseableMemory: 129 MB, 0 KB, 0 B
	MaxMemory: 129 MB, 0 KB, 0 B
	ReservedMemory: 1 MB, 0 KB, 0 B
	ActualCacheSize: 0 MB, 0 KB, 0 B
	GarbageSize: 0 MB, 0 KB, 0 B
Exception:	0xc000001d
At address:	0x0090e024
0x0090e024		(A)
WinCE CallStack snapshot (function names unknown - map file \SDMMC\Primo\primo.map not found):
0x108ccd14		(A)
0x108cc2ec		(A)
0x108cc49c		(A)
0x108cc584		(A)
0x1028c638		(A)
0x03faca28		(A)
0x03fb4538		(A)
0x8000af8c		(A)
0x80034d70		(A)
0x8000edb0		(A)
0x8000aea4		(A)
Global status:
	bInFocus: 0
	bMouseDown: 0
	bInLogic: 0
	bInRender: 0
	CurrentState[128]: 
	GPS Pos: (0.000000,0.000000)
	Camera: pos:(0.000000,0.000000) rot:0 persp:0 zoom:0.000000 eng=0)
------------------- Crash Log End --------------------
could anybody help please?
thanks
			
		
	 
	
        
        Mon Apr 02, 2018 1:30 pm
		
			
			cheraa wrote:<hil, <<i am not able to start my Igo Primo, after the initial screen it just stop and restart the device.
<i updated some maps a usual. but this time this happens
i checked the crash file and there there it is saying: 
------------------ Crash Log Begin -------------------
Current System time: "2003-01-01 04:00:30"
Build version: 9.6.13.267029
Build configuration: Product--ARCHFAM
OS version: 5.0
	Uptime: 0 h 0 m 2 sec 0 msec
Memory Stats:
	FreeMemory: 127 MB, 800 KB, 0 B
	TotalUseableMemory: 129 MB, 0 KB, 0 B
	MaxMemory: 129 MB, 0 KB, 0 B
	ReservedMemory: 1 MB, 0 KB, 0 B
	ActualCacheSize: 0 MB, 0 KB, 0 B
	GarbageSize: 0 MB, 0 KB, 0 B
Exception:	0xc000001d
At address:	0x0090e024
0x0090e024		(A)
WinCE CallStack snapshot (function names unknown - map file \SDMMC\Primo\primo.map not found):
0x108ccd14		(A)
0x108cc2ec		(A)
0x108cc49c		(A)
0x108cc584		(A)
0x1028c638		(A)
0x03faca28		(A)
0x03fb4538		(A)
0x8000af8c		(A)
0x80034d70		(A)
0x8000edb0		(A)
0x8000aea4		(A)
Global status:
	bInFocus: 0
	bMouseDown: 0
	bInLogic: 0
	bInRender: 0
	CurrentState[128]: 
	GPS Pos: (0.000000,0.000000)
	Camera: pos:(0.000000,0.000000) rot:0 persp:0 zoom:0.000000 eng=0)
------------------- Crash Log End --------------------
could anybody help please?
thanks
1.  Delete the save folder and try again.  OR
2.  Try deleting the ENTIRE igo from ALL locations on your device and then reinstall igo.