need help with tomtom start

hi guys,
i have tt start here is its details

DeviceName=TomTom START
DeviceVersionHW=START
DeviceSerialNumber=XXXXXXXXXXXX
DeviceUniqueID=XXXXX XXXXX
RamDiskVersion=20130404
BootLoaderVersion=55274
LinuxVersion=842337
ApplicationVersionVersionNumber=9510
ApplicationVersion=1234792.2
UserLanguage=Español..

how to update it coz its very strange. coz when i open the tomtom its give me shortcut of tomtom(2GB) like this folder.

pachicoo wrote:when i open the tomtom its give me shortcut of tomtom(2GB) like this folder

I'm sorry, but I don't understand what you are referring to.

acutlly when i open the tomtom device as on my sistem its k:. so in that folder instead of all folders i see only one shortcut of tomtom K: and in this shortcut are the all folders

pachicoo wrote:actually when i open the tomtom device as on my system its k:.
1. so in that folder instead of all folders i see only one shortcut of tomtom K:
2. and in this shortcut are the all folders

Can you post a screenshot of 1. & 2. above?

Sound to me like a copy and paste action went wrong, creating a shortcut instead of a real copy.

here is marked

Try it again please.

it appears that your computer is setup to open Windows Explorer to your TT drive. If so, then it is a computer issue & not a TT issue.

No matter you interpret your file explorer window, a shortcut can't contain folders so it seems you can go ahead and update your device.