Europe 920 5241 up to date?   

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Europe 920 5241 up to date?

Postby birdsunlimited » Tue Nov 26, 2013 1:39 pm

I have downloaded and successfully installed the above map with europe 849. meta and all works great but now when I connect to tomtom home for updates it says the map has not been updated for more than 20 weeks and that map corrections are unavailable. Is this normal for this map as it hasn't done this before. Thank you.
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Postby kaspersky_nl » Tue Nov 26, 2013 2:16 pm

This is map-share :)

1. Open tomtom home
2. Click extra
3. Click Tomtom map-share
4. Click Member
5. Update files
Finish

or

Factory Settings on Tomtom and connect to computer.
Open Tomtom home and update files...Finish
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Postby birdsunlimited » Tue Nov 26, 2013 3:13 pm

Thank you for your suggestion but I don't think you have understood the question. I have set the tt to download map corrections but tt home states there are none available and that the map has not been updated for more than 20 weeks when it is supposed to be the latest map..
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Postby tendriver » Tue Nov 26, 2013 3:26 pm

birdsunlimited wrote:Thank you for your suggestion but I don't think you have understood the question. I have set the tt to download map corrections but tt home states there are none available and that the map has not been updated for more than 20 weeks when it is supposed to be the latest map..


This is normal for a new map. Map share is built from member map correction data. It can take several days to receive enuf data to create a map share update. In fact, I have seen it take from 2 days to 2 weeks for the first update.
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Postby birdsunlimited » Tue Nov 26, 2013 3:38 pm

Thank you for letting me know. I had just never seen the 'map has not been updated for more than 20 weeks' before...it has always confirmed it is the latest map once the latest map was installed
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Postby tendriver » Tue Nov 26, 2013 4:09 pm

You are welcome. If you have no other related issues, this thread will be marked solved & closed.
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Postby rich359 » Tue Nov 26, 2013 6:43 pm

I've also never seen this message before after installing a new map and encounter the same "problem" also with Benelux 920 5241. Are you sure this is something normal?
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Postby tendriver » Tue Nov 26, 2013 6:58 pm

@ rich359,

ImageFROM THE TOMTOM TEAM!!

rich359 wrote:Are you sure this is something normal?


YEP!!!
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Postby rich359 » Wed Nov 27, 2013 5:53 pm

Ok, thanks. I''ll just keep monitoring it the next couple of days.
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Postby tendriver » Wed Nov 27, 2013 6:22 pm

rich359 wrote:Ok, thanks. I''ll just keep monitoring it the next couple of days.


[h=2]Below is quoted from TomTom.com

Announcements[/h]

  • On 11/28/2013 our support lines will be closed.
  • New map (9.20) released!

    [Please Register or Login to download file]
    [Please Register or Login to download file]
  • Note: MapShare for this map version will be unavailable for a couple of weeks.
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