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Tomtom one, shutdown issue

Sat Oct 09, 2021 11:44 am

Hi friends, got a little issue over here.

i have bought about a year ago a tomtom one for my sister, i installed a new battery in it, en it works perfectly.

however, she began complaning that the tt wouldnt turn on.

the case is, that she have set the tt in the car on permantely power, en she leaves it in the car plugged.

the tomtom wont shutdown, and after a day or so it takes a long time to boot.

she has given me the tt yesterday with the news that the battery is broken, and it needs to be replaced.

however, after a good charge evrything was perfect yet again.

i think her cable is broken, so ive got another one for her.

my suggestion is the the issue began after the car is set of after a drive, but the tt stays on.

in the menu i have activated the little box in the settings that the tt should turn of after losing power, but that doesnt work.

after reading on this beautiful forum i tried to remove the file noautosuspend.dat, after i take the power out it tells me its gonna shutdown after 10 seconds, but it stays on.

what can you guys suggest me to do to shutdown the tt after the power is out?

i know long story, but i ratther try to explain it well.

have a good saturday guys.

Greets Shy

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 11:51 am

Sounds like the system is screwed up a bit...try a hard reset either via a pin hole on the bottom of the device or by holding down the power button for an extended time

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 11:58 am

fredderf, thanks for responding.

i tried the hole thing, but it still doesnt work.

i get the popup about every minute that its closing, but it stays on.

do you recommend to format the sd and install a fresh new navcore?

thanx mate.

greets Shy

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 12:05 pm

Yes, that's what I'd do as it only takes a few minutes > do a full backup> wipe it> re-install the navcore and add a new 1075 map

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 12:06 pm

gonna do it, let you know.

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 12:18 pm

fredderf, cant seem to find a fresh new navcore, do you know what i need for a tt one?

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 12:27 pm

You need a specially modified one from Holyhead below:

[Please Register or Login to download file]

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 12:52 pm

tnx man, did a fresh install.

still wont turn off.

i have removed the file, and clicked in the box in the menu but the damn thing stays on :)


it tells me its going of in 10 seconds, but it keeps running .

do you have another idea my friend?

Greets Shy

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 1:16 pm

That's weird, I'd try and hard reset or maybe pull the plug on the battery to do a full shutdown and try it again

Actually, it could also be the button is partially stuck in the down position...opening it up again might unfreeze it?

Also what happens if you remove the SD card, does it still happen?

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 1:29 pm

i/m trying it now with my own tt.

keep you updated.

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 1:49 pm

it worked !!!!!


thankyou Fredderf.


i used my own tt and it worked.

thankoyu for helping me.


Shy

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 1:59 pm

Ok good job, just out of interest for others who might have the same issue in the future...

What fixed it?

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 4:22 pm

dunno, i cheered to soon.

same problem again.

have taken the battery out, same problem.

desperate.

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 4:57 pm

i have tried 2 other tts no luck.

i get the message that it wants to shutdown, but after a seconde the popup is gone :030:

really dunno what to do next

Re: Tomtom one, shutdown issue

Sat Oct 09, 2021 5:21 pm

ok , i think i figured it out.
it has to do with the brand and type of sd card.

i was using a 16 gb car over and over again, and nothing.

then i did a clean install from a 2gb card, and succes.

really weird, im gray now.

gladly it worked :)
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