Tomtom one canada 310 N14644

Hi guys, forgive me if i am in the wrong section, but i have a tomtom from a friend that is really really weird.

i cant have acces to the tomtom when i connect to the computer, cant seem the maps, so i cant install new maps.

does anybody know what to do?

the serial is PB128F10569, and 4eee0.001.00 N14644, and its a canadan 310 ,model.

thankyou lads.

Shy

Googling the info you have given above, it appears to be a TomTom XL, so you should be able to access it quite easily on your PC/laptop.
There is a bit more info on the TT forum, and as I am uncertain about posting links to external forums, I have PM'd you that directly.
Hope that helps.

tnx mate for your pm, i have read it, and yes, its not a canada 310 thingy.

The sticker says tomtom one, but still, cant connect to see the maps on my computer.

i have tried 3 computers, but windows doesnt recognise the tomtom.

i hope somebody got a idea to acces my maps.

Shy

According to [Please Register or Login to download file] your Device is:-
"PB">ONE 30 Series, 1GB, HOME NAV2 EoL however (assuming it's been on charger for a couple of hours or more and the USB lead is good) then it does seem that your internal memory is well & truly fcuked if your PC can't even see or read it, maybe time to bin it?

PS the XL is very similar but basically the widescreen version of a One

it works well, i mean old maps, but everything works.

about the usb, maybe you have got a point, i will try another cable.

keep you updated.

Shy

As Biggerdave has mentioned the USB, I also had issues with mine when using an extension lead, so reverted to connecting directly to a USB port on my PC (found a USB3 works better, don't ask me why).

solved, it was an **** usb cable that doesnt did the trick.

plugged a new one in and voila, evrtything works.

thankyou for your help my friend.

Shy