igo primo 2.4 isreal with tomtom june 2018 maps problem

hi
i have igo primo 2.4 isreal. here maps they work ok but tomtom june 2018 will show up but when i try to set a route it says the destination cannot be reached because the starting point is isolated. please can someone help. i have a tomtom map R3 2016 and it works ok. but the june 2018 does not. i only have the UK map in the folder.
thanks

That error message is saying that no map for that area is found. You might have gotten a bad map download. Delete the bad map from the program and re-download it again from a different thread.

the same question on the other forum ... solved it and did not publish it

tomojure wrote:the same question on the other forum ... solved it and did not publish it

And the answer was?

chas521 wrote:

tomojure wrote:the same question on the other forum ... solved it and did not publish it

And the answer was?

https://www.gpspower.net/igo-primo-discussions/352618-igo-primo-2-4-isreal-problem-tomtom-map-june-2018-a.html