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TomTom Start 42 remove when updating (Error)

Tue Apr 21, 2020 7:04 pm

Hi, i have a start 42, its was updating trough mydriveconnect but i remove it and now i cant connect again to mydriveconnect...
On the gps show a red x bettwen computer and gps and on mydriveconnect says its connecting but cant...
Any idea what to do? thanks

Re: TomTom Start 42 remove when updating (Error)

Wed Apr 22, 2020 1:55 pm

Try uninstalling "Mydrive connect" from your pc ... then install again.
This method worked for me.

Re: TomTom Start 42 remove when updating (Error)

Thu Apr 23, 2020 5:28 pm

Hi, the tomtom software is already connected but now the question is that i format the microsd card in the computer but the gps wont recognize the card, so i have the map to install but get a message to buy a card...
If the gps work i can format in the menus but this way to gps work i have to insert the card ready to work with gps...
I already format in windows in fat32 but the gps wotn recognize the card... Is there any way to format a card ready to work on the gps? Thanks

Re: TomTom Start 42 remove when updating (Error)

Thu Apr 23, 2020 5:36 pm

I can choose to install a smaller map but if i do that just to restore the menus of the gps, later i can install the main map with all the countries?

Re: TomTom Start 42 remove when updating (Error)

Fri Apr 24, 2020 2:36 pm

look a this video ,is my video , maybe help you.

[Please Register or Login to download file]

Re: TomTom Start 42 remove when updating (Error)

Fri Apr 24, 2020 3:19 pm

Dont show me the menu, just say i dont have any map...
But since mydrive detect them and let me install a smaller map, cant i install a smaller map just to restore the gps menus and then reinstall the main map with all europe? My question is that:
if i install a smaller map can i install the main main larger map later?

Re: TomTom Start 42 remove when updating (Error)

Fri Apr 24, 2020 3:23 pm

You need the factory reset , like in video , shut down , push 3 times ... like in video , after this maybe you can restore your device.

Re: TomTom Start 42 remove when updating (Error)

Fri Apr 24, 2020 3:41 pm

I did that turn off, click 3 times but after that the menu only say "no map available, reinstall a map or buy one"...

Re: TomTom Start 42 remove when updating (Error)

Fri Apr 24, 2020 5:28 pm

So you can install the former map .... the rest ... if you want you have to pay.
You have no maps for life .... !!

Re: TomTom Start 42 remove when updating (Error)

Fri Apr 24, 2020 5:34 pm

Solved. I install a small map, since the menus were restored i can format the card and then install the main will all the europe in the card. Thanks


:thread_solved:
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