TomTom One XL Not picking up satellites   

TomTom One XL Not picking up satellites

Postby da.bish » Thu Jun 28, 2012 6:41 pm

My sat nav was working fine until end of March and I needed to use it last week. I did all the updates via tomtom home and since then I cannot connect to any satellites.

I keep getting awaiting valid gps, or words similar.

It did connect the other day, for about 5 minutes and since then nothing. I occasionally get one or two grey indications but that is all.

I have tried so many different options but to no avail, so I have come to this site to see if anyone has a solution?

I have read about a leap year bug, but it does not affect the One XL.

Help please!
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Postby Downunder35m » Fri Jun 29, 2012 1:31 am

I assume your GPS is data is either not complete or corrupted.
Overwrite the content of the folder "ephem" with content form a backup, after that check the updates through Home and you should get the latest QuickFix data installed.
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Postby da.bish » Fri Jun 29, 2012 7:18 am

I get the lastest Quickfix data, even done a restored from a back up and still no difference. Last night I got three grey indications. That was standing in the local park with the nearest tree about 200 yds away in open sky, before my unit starting flashing battery, after about 45 mins.

I have even tried reloading the navcore from here, all to no avail.
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Postby Downunder35m » Fri Jun 29, 2012 11:50 am

It's not a problem of the NC, only the files inside the Ephem folder are responsible for the reception(unless you have a hardware fault).
Grey indicators show that the GPS is working but has not enough info to get an accurate fix on your current location.
If the QuickFix data was update through Home the initial fix should not take more than 3 minutes on a good day.
In case your backup gave you the grey indicators only I suggest to try the update again - TT updates the data on a regular basis.
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Postby da.bish » Fri Jun 29, 2012 2:22 pm

Hi Mate, done all that and I only receive only one or two grey signal indications and it has been outside for 45 minutes.

It is not a hardware fault as it is showing something...

I refuse to be beaten by a sat nav!
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Postby Downunder35m » Fri Jun 29, 2012 2:42 pm

You can try an external antenna (if you have one and the connector on the device) to rule out other hardware but 45min it too long.
Have you tried what happens with the original NC as I assume you use something more modern?
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Postby tendriver » Fri Jun 29, 2012 3:24 pm

da.bish wrote:Hi Mate, done all that and I only receive only one or two grey signal indications and it has been outside for 45 minutes.

It is not a hardware fault as it is showing something...

I refuse to be beaten by a sat nav!


Slow/No lock-on after a NC change is a known issue. Sometinmes it takes 3, 4 or 5 boots to get a lock-on.
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Postby da.bish » Fri Jun 29, 2012 3:46 pm

I was running NC 9.2 or something around that and I have now (last week) reverted back to 8.412.1236 using the NC from this site.

Now, I have re-booted about fifty times since yesterday and now I am picking up between 0 and 1 greyed out connection.

I have found my old Tomtom XL, which only has a cracked screen, no battery, so I am going to connect that and copy the HD and install it into my One XL and let's see what happens. Quite an old map, but should be easy enough to upgrade.

I'll advise outcome unless someone has a further option for me.
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Postby da.bish » Fri Jun 29, 2012 4:25 pm

Well that didn't work, so at it's last working state I had Navcore 9.205.547817 installed. Going back to that.

I expect the unit to say cannot use map which it can!

I continue to be disappointed.
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Postby da.bish » Fri Jun 29, 2012 5:05 pm

And it did... UK map 4010 not good enough for NC 9.2 - waning...
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Postby tendriver » Fri Jun 29, 2012 5:58 pm

da.bish wrote:I expect the unit to say cannot use map which it can!
And it did... UK map 4010 not good enough for NC 9.2 - waning


The message, that you are getting, indicates that you have a patching issue, usually the map didn't get patched.
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Postby da.bish » Fri Jun 29, 2012 8:22 pm

Map was patched! Worked fine until tomtom home decided to upgrade the application. I'll re-patch tomorrow and see what happens.

I use Easy Tools, or is there another which would do the job? Either way, pain in the rear end trying to get a valid gps!
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Postby tendriver » Fri Jun 29, 2012 9:40 pm

da.bish wrote:Map was patched! Worked fine until tomtom home decided to upgrade the application.
1. I'll re-patch tomorrow and see what happens.

2. I use Easy Tools, or is there another which would do the job? Either way, pain in the rear end trying to get a valid gps!


1. Your new navcore needs patching.
2. What navcore did TT Home upgrade you to?
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Postby da.bish » Sat Jun 30, 2012 7:48 am

I 'lost' the map when tomtom home changed the application version to 8.010.

Would Easy Tools patch the new navcore?
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Postby tendriver » Sat Jun 30, 2012 12:53 pm

da.bish wrote:I 'lost' the map when tomtom home changed the application version to 8.010.

Would Easy Tools patch the new navcore?


We use AutoActivate & FastActivate 1.8.8.7 Select the Premium version.
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