Tomtom go 910 won't start

A friend of mine hasn't used his Tom Tom 910 for over a year , now it won't start , when you plug it in the green light lights up on the top left side . Left it overnight to charge in the power socket , when you take it off the lights go off and it won't start , I have tried to press the on button for 30 Sec for a soft reset but nothing ,
What should I do


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Sent from my iPhone 6 Plus using Tapatalk

Tom Tom home won't recognise the device when I connect it with the use


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Will it start up when you're charging it through the power socket?

If so, the internal battery is stuffed.

And if you give it a reset do it the right way.
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fredderf wrote:Will it start up when you're charging it through the power socket?

If so, the internal battery is stuffed.

No it doesn't start up

holyhead wrote:And if you give it a reset do it the right way.
[Please Register or Login to download file]

The file is not available can you upload it again

There is no file it is a link to the TomTom website ans if you fill in your device then you got the answer how to reset.
I have changed it to a Englisch link.

no luck even after resettign as per tomtom website instruction to reset .
do i need to change the battery ,,jump staRT??

ordering a new battery from amazon

I'm doubtfull if a new battery will work. Quite possible you go some issue on hour circuit board.
But I hope you'll be lucky.