Not receiving updates to subscribed threads   

Not receiving updates to subscribed threads

Postby Hamish » Thu Mar 03, 2011 1:59 pm

My subscriptions to three forums and ten threads, within the TomTom group, have not sent me any 'Daily update' for the last few days. Manual checking of 'General Discussions', Maps', 'Navcore 9' and the individual threads show that there has been new posts to them, but no 'Daily updates' messages sent to me.
What have I done? What mortal sin have I committed?
I've checked all my subscriptions (for the forums/threads) immediately before this post and they ARE set to 'Daily Updates'.
Regards, Hamish
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Postby tendriver » Thu Mar 03, 2011 3:12 pm

Set your subscriptions for "Instant" updates. Also check your email address.
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Postby Hamish » Thu Mar 03, 2011 5:20 pm

tendriver wrote:Set your subscriptions for "Instant" updates. Also check your email address.


Have set 'Instant' updates and await. But cannot find how to check my email address (did look for it before posting - been a 'current' member since May 2010, received updates and NOT changed my email address).
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Postby Hamish » Thu Mar 03, 2011 8:12 pm

Hamish wrote:Have set 'Instant' updates and await. But cannot find how to check my email address (did look for it before posting - been a 'current' member since May 2010, received updates and NOT changed my email address).


'Instant' updates now being received - on other, previously subscribed-to, threads.
So email address OK?
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Postby tendriver » Fri Mar 04, 2011 2:01 am

Hamish wrote:'Instant' updates now being received - on other, previously subscribed-to, threads.
So email address OK?


A-OK!!! FFR, to check email GO: Settings, My Account, Edit Email & Password.
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Postby Downunder35m » Fri Mar 04, 2011 2:16 am

Did you receive the updates before?
Some Email providers block our mails before they can reach you.
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Postby Hamish » Fri Mar 04, 2011 5:02 pm

Downunder35m wrote:Did you receive the updates before?
Some Email providers block our mails before they can reach you.


Yes, but today I see that subscribed-to thread updates from another forum have stopped coming through! I've now set subscriptions on that forum to 'Instant' and will see what happens.
The only change at this end has been installation of a 'Security update' for my Firefox browser, but the 'Daily Updates' stopped arriving a couple of days before the update.
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Postby Hamish » Fri Mar 04, 2011 5:07 pm

tendriver wrote:A-OK!!! FFR, to check email GO: Settings, My Account, Edit Email & Password.


Thanks, it's OK, I hadn't looked far enough down the LHS (but did receive the 'Instant' updates.
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Postby tendriver » Fri Mar 04, 2011 5:17 pm

Glad you got it sorted.
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Not receiving updates to subscribed-to threads

Postby Hamish » Sat Mar 05, 2011 12:30 am

"Yes, but today I see that subscribed-to thread updates from another forum have stopped coming through! I've now set subscriptions on that forum to 'Instant' and will see what happens.
Those subscriptions are now coming through but those from a third forum have now ceased.
The only change at this end has been installation of a 'Security update' for my Firefox browser, but the 'Daily Updates' stopped arriving a couple of days before the update. "
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Postby Hamish » Sat Mar 05, 2011 12:33 pm

Last night I deleted all my subscriptions to 'obsolete' threads (where no postings since January 2010) and set all subscriptions to 'Instant' for the three forums in question and all seems fine today.

Thanks to tendriver for the help.
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