Help updating the Map on a 930

Hi!

I need some assistance to update my tomtom 930 map.

I downloaded map 865.3245 Europe.
I eliminated the original map in my tomtom device and copied the new map. Then I ran fastactivate and clicked in map and ttsystem button...

I disconnected the device and when I turn it on it says it have no maps but when I used the tomtom home2 I able to download the updates and it says that I have the Europe map :(

Thanks

DeviceName=TomTom GO 930
DeviceVersionHW=GO 930
ApplicationVersionVersionNumber=8351
ApplicationVersion=9982
GPSFirmwareVersion=GSW3.2.4TT_3.1.00.12-C35B1.02

tugaviciado wrote:I downloaded map 865 32.45 Europe. I eliminated the original map in my tomtom device and copied the new map. Then I ran fastactivate and clicked in map and ttsystem button... I disconnected the device and when I turn it on it says it have no maps

If the map is on the internal, open your 930 in windows explorer. Open the Europe 865.3245 map folder. If you see a single folder titled Europe 865, cut that folder & paste it in the root of your 930. If you see instead, a folder and numerous files, look for a Europe-297.meta & a Europe-297.meta.dct.

If the map is on a card, there must aslo be a copy of your ttgo.bif on the card when patching the map.

Hi,

thanks for your reply. The map is in the root and I have Europe-297.meta & a Europe-297.meta.dct inside the "Europe" folder ... but still got the same error

tugaviciado wrote:Hi,

thanks for your reply. The map is in the root and I have Europe-297.meta & a Europe-297.meta.dct inside the "Europe" folder ... but still got the same error

Can you take a screen shot of the root contents of your 930, zip it, upload it and PM me the link?