iGo Primo not loading

hi,

can someone please help me with this problem ?

when i installed sd card without the maps it worked fine.
but after i copied all the maps etc. it keeps crashing and it doesnt work.

i attached the crash file

thanks in advance

NFO text:

------------------------------------------------------
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------------------ Crash Log Begin -------------------


Current System time: "2016-03-21 16:46:31"
Build version: 9.6.13.267029
Build configuration: Product--ARCHFAM
OS version: 6.0

Uptime: 0 h 0 m 7 sec 0 msec

Memory Stats:

FreeMemory: 62 MB, 1000 KB, 0 B
TotalUseableMemory: 70 MB, 120 KB, 0 B
MaxMemory: 129 MB, 0 KB, 0 B
ReservedMemory: 1 MB, 0 KB, 0 B
ActualCacheSize: 3 MB, 25 KB, 664 B
GarbageSize: 3 MB, 25 KB, 664 B


Exception: 0xc0000005
At address: 0x00038264
Access violation reading address: 0x00000000
0x00038264 (A)


WinCE CallStack snapshot (function names unknown - map file \Storagecard\Primo2\Primo2.map not found):

0x4002956c (A)
0x008ccd14 (A)
0x008cc2ec (A)
0x008cc49c (A)
0x008cc584 (A)
0x0028c638 (A)
0x400760c8 (A)
0x40057ca4 (A)
0x40052274 (A)
0x4002a800 (A)
0x4002aaf0 (A)
0x40052374 (A)
0x00038264 (A)
0x003d9e34 (A)
0x003da814 (A)
0x00429350 (A)
0x000611d4 (A)
0x00061380 (A)
0x008f6d14 (A)
0x0005ece8 (A)
0x00429350 (A)
0x0009d048 (A)
0x0009d0c0 (A)
0x0005ca8c (A)
0x0005c794 (A)
0x0005efb8 (A)
0x0005ffe8 (A)
0x0028c3d8 (A)
0x0028c5ec (A)
0x0009cd18 (A)


Global status:

bInFocus: 1
bMouseDown: 0
bInLogic: 0
bInRender: 0
CurrentState[128]: 
GPS Pos: (0.000000,0.000000)
Camera: pos:(0.000000,0.000000) rot:0 persp:0 zoom:0.000000 eng=0)


Maps:



------------------- Crash Log End --------------------
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Where did you get the program?

ive downloaded the one on this forum : igo.primo.2.4.9.6.13.complete
ahd the maps from this one igo.r3.here.navteq.2015.q2.europe

By any chance is that NextGen? From my understanding, a lot of folks are having problems with it due to a license thing. You probably would be better off with Primo 2.4. Not too much difference with the two.

im going to try it with primo 2.2, ill let you know if it works

thanks anyway