Garmin DriveSmart 61 LMT-S no sound. Help.

Hello.

I bought Garmin DriveSmart 61 LMT-S and I don’t have a sound. At settings I have volume at max, no mute. I made a factory restart few times - no help. I made an update with Garmin Express - also no help.

I tear down device and put a speaker from another Garmin 61 and also no sound.

Is there any possibility to write completely new software? Or maybe what I have to check inside device?

Xbitpl wrote:Garmin DriveSmart 61 LMT-S and I don’t have a sound

So no one has answered ,please tell us if there is sound when you touch buttons or if it is only not providing spoken instructions.
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made an update with Garmin Express - also no help.

Did GE update the firmware to 6.70

Is there any possibility to write completely new software?

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There is no sound when touch button, no navigation sound - zero sound. I’ve made upgrade with GE but no luck.

Xbitpl wrote:There is no sound when touch button, no navigation sound - zero sound. I’ve made upgrade with GE but no luck.

Feels like a hardware issue maybe an amp component ,I would be returning it as faulty for a refund.

I bought it used. Do you know maybe which component is an amp? Maybe I will found chip on AliExpress and replace.

Xbitpl wrote:I bought it used. Do you know maybe which component is an amp? Maybe I will found chip on AliExpress and replace.

No idea, don't have the equipment to swap out surface mount IC's , most I do is screens, USB sockets, batteries .I would put this in the donor pile.
Maybe put it back on-line saying the sounds not working to get your money back.

It cost 40USD so no expensive. I will try to dissaembly and check if there is Audio Chip. I hope it is not integrate with processor